Refund & Return Policy

Thank you for shopping with us at DealBox4U. We value your trust and aim to provide a smooth shopping experience. Please read our return and refund policy carefully before placing an order.

1. Returns

We accept returns under the following conditions:

  • The item must be returned within 7 days of delivery.

  • The product must be unused, unwashed, and in original packaging.

  • All tags, labels, and accessories must be intact.

  • A valid proof of purchase (Order ID) is required.

Non-Returnable Items:

  • Innerwear and personal care items

  • Customized or personalized products

  • Digital products (if applicable)

  • Items marked as “Non-Returnable” on the product page

2. Damaged or Wrong Product

If you receive:

  • A damaged product

  • A defective item

  • The wrong item

Please contact us within 48 hours of delivery with:

  • Clear photos of the product

  • Photo of packaging

  • Order ID

After verification, we will arrange a replacement or refund.

3. Refund Process

Once we receive and inspect your returned item:

  • If approved, refund will be processed within 14 business days.

  • Refund will be credited to your original payment method.

  • In case of Cash on Delivery (COD), refund will be processed to your bank account or UPI ID.

Please note:

  • Shipping charges (if any) are non-refundable.

  • Return shipping cost may be deducted if applicable.

4. Order Cancellation

  • Orders can be cancelled within 12 hours of placing the order.

  • Once the order is shipped, cancellation is not possible.

  • Refund for cancelled orders will be processed within 5–7 business days.

5. Exchange Policy

We offer exchanges only for:

  • Size issues (if applicable)

  • Defective or damaged products

Exchange requests must be placed within 7 days of delivery.

6. Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank account again.

  2. Contact your payment provider.

  3. If still not received, contact us at: dealbox4u@gmail.com


7. Contact Us

For any return or refund queries, contact us at: 

📧 Email: dealbox4u@gmail.com
Business Hours: Monday – Saturday, 10 AM – 6 PM