Refund & Return Policy
Thank you for shopping with us at DealBox4U. We value your trust and aim to provide a smooth shopping experience. Please read our return and refund policy carefully before placing an order.
1. Returns
We accept returns under the following conditions:
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The item must be returned within 7 days of delivery.
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The product must be unused, unwashed, and in original packaging.
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All tags, labels, and accessories must be intact.
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A valid proof of purchase (Order ID) is required.
Non-Returnable Items:
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Innerwear and personal care items
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Customized or personalized products
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Digital products (if applicable)
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Items marked as “Non-Returnable” on the product page
2. Damaged or Wrong Product
If you receive:
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A damaged product
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A defective item
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The wrong item
Please contact us within 48 hours of delivery with:
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Clear photos of the product
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Photo of packaging
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Order ID
After verification, we will arrange a replacement or refund.
3. Refund Process
Once we receive and inspect your returned item:
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If approved, refund will be processed within 14 business days.
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Refund will be credited to your original payment method.
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In case of Cash on Delivery (COD), refund will be processed to your bank account or UPI ID.
Please note:
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Shipping charges (if any) are non-refundable.
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Return shipping cost may be deducted if applicable.
4. Order Cancellation
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Orders can be cancelled within 12 hours of placing the order.
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Once the order is shipped, cancellation is not possible.
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Refund for cancelled orders will be processed within 5–7 business days.
5. Exchange Policy
We offer exchanges only for:
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Size issues (if applicable)
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Defective or damaged products
Exchange requests must be placed within 7 days of delivery.
6. Late or Missing Refunds
If you haven’t received your refund:
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Check your bank account again.
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Contact your payment provider.
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If still not received, contact us at: dealbox4u@gmail.com
7. Contact Us
For any return or refund queries, contact us at:
📧 Email: dealbox4u@gmail.com
Business Hours: Monday – Saturday, 10 AM – 6 PM